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JOB ID: 26000001
Hershey, PA
Full-time
Job Category: Information Technology
Milton Hershey School (MHS) is one of the worlds premier pre-K through 12th grade private schools, dedicated to providing a career-focused cost-free education and home to students from disadvantaged backgrounds.Founded in 1909 through the generosity of Milton and Catherine Hershey, MHS is fully endowed, ensuring students have the resources they need to thrive. The school has empowered nearly12,000 graduatesto lead fulfilling and productive lives and currently servesapproximately 2,200 students with ongoing expansion efforts to provide amazing opportunities to even more young learners.
MHS is seeking a full-time, on-site, Director of Application Systems to join its dynamic Information Technology (IT) Department. The Director of Application Systems will lead a team of professionals to provide operational and end user support for all existing business application systems. Support includes ensuring all application systems are operational and performing as they should, resolving technical issues, handling end user requests, establishing and maintaining data interchange between systems, performing application upgrades, and establishing and maintaining security configurations. This position will ensure all enterprise applications, including student information systems, health care systems, financial systems, HR systems, instructional systems, and all other organizational systems are reliable, secure, and aligned with organizational goals.
This position will also collaborate with IT and other leadership around the school to oversee the selection and implementation of all new business application systems, to prioritize and assist with all existing system enhancements, and to support custom development of application solutions.
As the Director of Application Systems, you'll contribute to the success of MHSs applications landscape. The role is designed for IT professionals who thrive in a dynamic and collaborative environment and are excited about supporting a mission-driven organization. This position offers the opportunity to make a meaningful impact on the daily lives of students, staff, and the broader school community while enjoying a rewarding career at one of the nation's premier educational institutions. Responsibilities include:
Manage and support the schools large suite of business applications, including the PeopleSoft ERP System including HCM, FSCM, ELM.
Managing a team of application developers and support employees to prioritize projects and support tickets and ensure they are closed out in a timely manner.
Ensuring the application portfolio is performing optimally, available 24x7, secured and documented.
Evaluate existing solutions and make recommendations for improvements in systems, technology, data integration and processes working with our Business Systems Transformation team.
Establishing and adhering to software development life cycle and change management processes.
Creating and managing operational and capital budgets and contracts for key application systems
Ensure all members of the Application Team are being utilized effectively and are delivering quality services and support
Communicate complex technical ideas, concepts and system details to a wide range of employees and vendors, especially upper management.
Qualifications:
Bachelors degree in computer science, application development, business systems or related field (or commensurate years of experience)
8 or more years experience in an application management/leadership role
Proven ability to work effectively and contribute to a collaborative team environment
Extensive knowledge and experience in application support and development
Excellent organizational and prioritization skills for managing tasks and projects
Ability to effectively oversee and balance daily operational team responsibilities with project work
Strong verbal and written communication skills, including the ability to create clear and thorough communication and documentation
Strong troubleshooting skills for diagnosing and resolving application and integration issues
Strong interpersonal skills and ability to form successful business relationships
Ability to learn new technologies quickly
High integrity and professionalism, as all MHS staff are considered role models for students
Interest in actively engaging with students.
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