Job Description

Scheduler Position at Manatee Memorial Hospital

Manatee Memorial Hospital in Bradenton, Florida, has served the citizens of Manatee, Sarasota and surrounding counties for over 70 years and has earned The Joint Commission's Gold Seal of Approval. The 295-bed hospital with over 800 physicians, residents and allied health professionals, offers advanced healthcare services in a caring and compassionate environment. Services include cardiac care and cardiovascular medicine, emergency care for all ages, surgery services including robotic-assisted surgery with the da Vinci Surgical System, a weightloss program, orthopedic services, outpatient and inpatient radiology and rehabilitation, respiratory care, sleep, oncology, wound care and women's and children's services. Manatee Memorial Hospital offers a Level II Neonatal Intensive Care Unit for babies with special needs and has the only Pediatric Center hospital-based outpatient multidisciplinary pediatric therapy center in Manatee County.

Scheduler is responsible for answering incoming phone calls and providing a positive, professional first point of contact for patients and other callers. This role involves scheduling appointments and procedures accurately while obtaining and verifying all required information, such as insurance authorizations, eligibility, prescriptions, blood test results, and patient demographics. This role is expected to maintain a high level of customer service, ensure patient confidentiality in accordance with established policies and procedures, and support seamless coordination of care through clear and respectful communication. Demonstrates Service Excellence at all times. Other duties as assigned.

MMH offers comprehensive benefits such as: Challenging and rewarding work environment Competitive Compensation & Generous Paid Time Off Excellent Medical, Dental, Vision and Prescription Drug Plans 401(K) with company match and discounted stock plan SoFi Student Loan Refinancing Program Tuition savings to continue your nursing education with Chamberlain University Career development opportunities within UHS and its 300+ Subsidiaries! Pet Insurance More information is available on our Benefits Guest Website.

About Universal Health Services One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World's Most Admired Companies and in 2025, was listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.

Qualifications High School Diploma/GED required Minimum of one (1) year medical scheduling experience preferred Excellent communication and verbal skills EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

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