Job Description

Allegheny Health Network

Under supervision, schedules outpatient procedures and communicates schedules with patients, physicians offices and the department involved.

Essential Responsibilities:

• Schedules and completes appropriate forms, logs, etc for all outpatient exams in accordance with established procedures. Enters all demographic and insurance information into the appropriate computer programs per established procedures. (45%)
• Schedules for a patient's multiple exams in proper sequence to prevent unnecessary testing delays. (15%)
• Conveys accurate information to patients on special preparation for their procedure or exam. (15%)
• Maintains effective, timely and professional communication and documentation on patient scheduling, form preparation, supporting documentation and other materials needed for the exam with physician offices, patients and imaging professionals. (10%)
• Follows department telephone scripting procedures for contacting and interacting with patients regarding scheduling, canceling or rescheduling of appointments, authorizations, payments etc. (10%)

Qualifications Minimum:

• High school diploma or GED required.
• Knowledge of medical terminology, computers, office equipment and machines required.
• Typing skills of 45 wpm required.
• High emphasis on interpersonal, telephone and communication skills.

Preferred:

• Business or vocational school diploma with training in medical terminology coding, and hospital billing preferred.
• Associate's degree preferred.
• Medical secretary training preferred.
• Registration experience in a diagnostic testing area or hospital setting preferred.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

Job Tags

Similar Jobs