Front Desk Experience Curator Job at Coury Hospitality, Palo Alto, CA

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  • Coury Hospitality
  • Palo Alto, CA

Job Description

Front Desk Agent Hotel Citrine, Tribute Portfolio | Palo Alto, CA

Hotel Citrine, a Tribute Portfolio Hotel, redefines Silicon Valley hospitality through vibrant design, mindful experiences, and a deep commitment to sustainability. Our ethos travel lightly, live brightly guides everything we do, from eco-conscious amenities to personalized service that leaves a lasting impression.

We're seeking Front Desk Agents who embody warmth, attentiveness, and curiosityprofessionals who thrive in creating memorable first impressions and delivering seamless guest experiences.

As a Front Desk Agent at Hotel Citrine, you'll:

  • Greet guests with energy, enthusiasm, and personalized attention
  • Manage check-in and check-out processes with precision and grace
  • Serve as an ambassador of both the hotel and local community
  • Handle guest inquiries and resolve issues with creativity and care
  • Collaborate with departments across the hotel to exceed guest expectations
  • Accurately manage room assignments, billing, and guest profiles
  • Reflect the hotel's commitment to sustainable hospitality in every interaction

You're a great fit if you:

  • Thrive on making people feel welcome and seen
  • Are naturally service-oriented, detail-focused, and tech-comfortable
  • Work well in a fast-paced environment and as part of a close-knit team
  • Bring a passion for eco-conscious living and experiences
  • Enjoy the satisfaction of problem-solving and going the extra mile
  • Have hospitality or customer service experienceor the drive to learn

Be part of a hotel that blends vibrant style with meaningful sustainability

Work in a thoughtfully designed space with 150 rooms and suites, an outdoor pool, fitness center, and the acclaimed Wild Onion Bistro & Bar

Create experiences that align with guests' values and your own

Grow with Coury Hospitalitya team that values innovation, intention, and excellence

If you're passionate about service, sustainability, and bright guest experiences, this is your moment. Join Hotel Citrine and help guests feel good about where they stayand how they're treated.

This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer.

Pursuant to the California Consumer Privacy Act (CCPA), the Company is notifying you that by applying for a position, you are providing us the following categories of personal information that we may use to evaluate your candidacy for employment, communicate with you regarding your candidacy, and obtain and verify background checks, and references: Personal Identifiers (e.g., name, SSN); Contact Information (e.g., mailing address, email, phone number), Employment History (e.g., current and former positions held, work experience, and any certifications or licenses), and Education History. By submitting my application, I acknowledge and confirm that I have received and read and understand this notice, and I authorize and consent to the Company's use of the personal information it collects, receives or maintains for the business purposes identified above.

Job Tags

Work experience placement, Local area

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